Man arrested after bank staff in Crosby alerted police for suspected doorstep fraud

Officers have arrested a man in Crosby this morning (Friday 21 November), after being alerted to a suspected doorstep fraud.

Staff at NatWest bank in Crosby alerted officers that an elderly man accompanied by a suspected Bogus Trader, trying to withdraw a large sum of money to pay for tree’s being cut down.

Officers quickly responded and located the victim and the suspect in a van near to the bank.

A 29-year-old man from Chester has been arrested on suspicion of fraud by false representation. He is still in police custody to be questioned.

Detective Chief Inspector Mike Dalton said: “Thankfully officers quickly responded and arrested a man before the elderly victim lost a large sum of money.”

“Bogus traders have no conscious on who they target and I’m sure the community will share our disgust in the actions of these individuals.”

“I urge everyone to stay alert on people who come knocking on your door under the guise they will carry out work. Take time to verify who they are, never feel pressured into making quick decisions, and don’t hesitate to say ‘no’.”

“Elderly people, their relatives and friends should always be wary of callers to their address offering any kind of service, however official they may appear. Identification should always be asked for and produced and, if necessary, contact made with the company they claim to work for to verify identities.”

“These types of offenders prey on the most vulnerable members of society and often leave a profound and lasting impact on their victims. They may claim that work needs doing on a property which is not even required, and charge an extortionate amount of money to carry out any work, which often does not even get carried out.”

Residents are being urged to be vigilant and follow the government’s Stop! Think Fraud campaign advice:

Doorstep fraud checklist: what to look for

Fraudsters can seem very convincing, often using urgency, emotion, and charm to influence your decisions. But these very tactics can be warning signs that something isn’t right. Here are some indicators that someone may be attempting to defraud you in person.

Be cautious if:

• A cold caller requests money or your bank details before supplying any goods – usually with a detailed explanation for needing payment upfront.

• They claim to be working for your neighbours – a common strategy to gain your trust.

• You feel under pressure to make a snap decision.

• They lack an ID badge or any proof of identity or affiliation.

• They become defensive or shift their tone when you ask questions or request time to think it over.

What to do if you suspect fraud

• If you’ve seen something that doesn’t feel right, STOP!

• End the interaction – politely decline and close the door.

• Never hand over money or personal details – you should only pay for goods received or work that’s been completed.

• Don’t let a cold caller rush you – a legitimate trader will be willing to come back later.

• Verify their legitimacy: ask trusted neighbours or friends if they know the company or check with Trading Standards.

Visit the Stop! Think Fraud website at gov.uk/StopThinkFraud for more comprehensive guidance and support.

If you've been a victim, contact your bank immediately if your financial details may have been compromised, and report it to Action Fraud on 0300 123 2040.

All victims of crime residing in Merseyside have access to free, confidential advice and support. Victim Care Merseyside consists of a hub of specially trained staff acting as a single point of contact for all victims and survivors. Visit: Request Support: Victim Care Merseyside or Freephone 0808 175 3080